Enterprise IT CMDB - quick start guide
Enterprise IT CMDB - quick start guide
Enterprise IT CMDB - Quick Start Guide · 🟣 Enterprise Complete deployment guide for the 21-object-type Enterprise IT CMDB schema, covering business services through to infrastructure and operational assets.
Your organisation runs hundreds of servers across multiple data centres and cloud providers. You have microservices on Kubernetes, legacy applications on VMware, databases on managed cloud services, and a tangle of certificates, licences, and contracts keeping it all running. The Enterprise IT CMDB schema gives you a single place to track all of it, from business capabilities down to individual DNS records.
This guide is split across seven pages, each covering a domain of the schema. Work through them in order, or jump to the section relevant to your current implementation phase.
Schema architecture
The Enterprise IT CMDB organises 21 object types into three logical tiers:
TIER 1 - BUSINESS LAYER
Business Capability → Business Service → Technical Service
TIER 2 - APPLICATION LAYER
Application → Microservice → Container Image
API
TIER 3 - INFRASTRUCTURE LAYER
Server, VM, Cloud Instance, K8s Cluster, Database,
Load Balancer, Network Device, DNS Record, Certificate,
Backup Job, Software License, Contract, Location, Cloud Account
Screenshot coming soon
Five reference types (Delivered By, Depends On, Runs On, Managed By, Located In) connect these objects into a dependency chain that enables impact analysis, change management, and incident response.
Guide contents
1. Foundations: Location and Cloud Account. The physical and logical anchors for your infrastructure. Start here.
2. Business layer: Business Capability, Business Service, Technical Service. Maps what the organisation delivers to the technology supporting it.
3. Application layer: Application, Microservice, Container Image, API. The software components implementing your services.
4. Compute infrastructure: Server, Virtual Machine, Cloud Instance, Kubernetes Cluster. The compute layer hosting your applications.
5. Data and network: Database, Load Balancer, Network Device, DNS Record. The data and network fabric connecting your services.
6. Security and operational assets: Certificate, Backup Job, Software License, Contract. The expiry-sensitive assets that keep services secure and compliant.
7. Implementation and operations: Six-phase implementation plan, migration strategies from spreadsheets and legacy tools, integration patterns for discovery, ITSM, and monitoring.
When to use this schema
The Enterprise IT CMDB is the most comprehensive schema in the JSM LaunchPad catalogue. Deploy it if you manage 500 or more servers across hybrid cloud environments, run containerised workloads on Kubernetes, need to satisfy compliance requirements (SOC 2, ISO 27001, PCI-DSS, HIPAA), or need business capability to technical service mapping for IT leadership reporting.
If your environment is smaller or less complex, consider the Standard CMDB (12 object types) or the Core Schema (7 object types). See Which Schema Should I Choose? for a comparison.