Who it's for
Who it's for
JSM LaunchPad is built for the people who actually have to make Assets work, not the people who evaluate tools from a slide deck. If any of these sound familiar, you are in the right place.
IT administrators setting up a CMDB for the first time
You know you need a configuration management database, but the blank schema screen in Assets is not exactly inviting. LaunchPad gives you a production-ready starting point so you can skip the weeks of design work and get straight to populating real data.
ITSM consultants deploying standardised structures for clients
You are delivering the same foundational CMDB patterns across multiple engagements. LaunchPad lets you deploy a proven structure in minutes instead of rebuilding it from scratch every time, giving you more time for the configuration and process work that clients actually pay for.
Service desk managers who need asset tracking without weeks of design
Your team needs to link requests to services and track ownership, but you do not have a dedicated CMDB architect on staff. LaunchPad handles the structural decisions so you can focus on running the desk.
Operations teams moving off spreadsheets
The shared spreadsheet that tracks your servers, applications, or vendors has become unmanageable. LaunchPad gives you a structured alternative inside the tool your team already uses, without requiring you to become a data modelling expert first.
Teams who have Jira Service Management and Assets but have not connected them yet
You are paying for Assets. It is sitting there. You just have not had the time or confidence to set it up properly. LaunchPad removes the design barrier so you can start getting value from what you already own.