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$launchpad open --docs Choose a service model

Choose a service model

Standard·Platform: Jira Service Management Cloud (Assets)·Decision Guide·Reading time: ~2 min·Version 1.3·Mar 2026

Choose a service model

JSM LaunchPad ships thirteen service model templates. Each one deploys a different CMDB schema into Assets, with its own object types, attributes, and relationships. Picking the right one matters, because it shapes how your service data fits together from day one.

This section helps you make that decision before you commit to a deployment.

What's in this section?​

Which model should I choose? A decision framework that walks you through the key questions: what are you managing, how mature is your ITSM practice, and which schema fits your answers.

Compare service models A side-by-side comparison of what each template includes, so you can see the differences at a glance without opening every schema page.

What you are about to install What actually happens when you deploy a schema. Covers what gets created in Assets, what doesn't change, and what to expect before you press the button.